In order to meet legal and regulatory requirements Great Florida Bank maintains the content, sender email address and our responses of customer email. This will also allow us to more effectively and efficiently respond to follow-up inquiries from our customers and ensure customer satisfaction. We may occasionally contact you via your email address to conduct satisfaction surveys or advise you of a product or service which may benefit you.
Great Florida Bank has policies and procedures to ensure all of the information we collect from our customers is accurate and complies with commercial standards. All requests from customers to review information for correctness and to correct inaccurate information will be handled in a timely manner.
Great Florida Bank, and the companies with whom we partner, utilize state-of-the-art Internet technology to provide our customers with a secure online banking environment that will protect their personal and financial information. Great Florida Bank and these companies have access to your information which will be retained in both our system as well as the systems of these companies. Great Florida Bank will require both a login I.D. and password to provide access to your accounts. In addition to our security measures, customers can assist in the maintenance of security by: refusing to share login information such as I.D. and passwords; logging off of your account after use; and changing your password on a regular basis.
If you are browsing the Great Florida Bank website; you are doing so anonymously. Under these circumstances no personal information will be collected. There are areas of our website that allow our customers to interact with us; for example our online banking site. These sites will require information such as an email address, account number and a user ID and password for access.